I don’t know when they will finish.” -Vernon W. This whole process has been a complete nightmare. I think is taking advantage of a senior citizen and a paying customer. I have been waiting to get permission and approval for over a year. To date, still not connected or even producing any energy. I entered into a contract with them in April 2022. Negative reviews commented on ADT’s aggressive sales tactics and failure to deliver on promises. The app on our phones is fun to watch as we can see how much electricity the panels are producing and how much we are consuming.” -Sandra R. We traded our electric bill for our payment on the solar panels, except when the panels are paid for, we will own them and still have very little to pay the electric company. We are waiting on our state incentives and have already received our federal tax credit. We have not had an electrical bill over $13 yet. Our salesman was awesome and super straightforward. “We have had our system installed for a little over 10 months and have had great luck with it. Happy ADT customers were happy about their reduced electric bill and quality equipment. The service so far has been absolutely horrible.” -Joshua Q. several trips here in the last several months and still tells me the replacement unit is waiting to arrive. I reported the issue in January as that was the first time I looked at the monitoring. Looking at the charts, an inverter stopped functioning last July. My system has not been fully working for a year now. via the BBBĬustomers who left negative reviews reported delays when requesting repairs or getting in touch with customer service. Bottom line, keep paying your utility company or generate your own power along with a big tax break.” -Fred B. If you have concerns just reach out to your SunPower team and let them handle your concern. Simple process - the only thing I did was secure my pets during installation and kick back and wait to save a ton of money. “This was probably the smartest choice I have made in purchasing my home. Looking forward to having our power supplied in a reliable manner.” -Ron C. Communication was continual during the process and everyone I spoke with was helpful. “Installation was done in two days and the crew was thorough throughout. Please contact us if you have any questions.Positive reviews frequently mentioned SunPower’s fast installation, consistent communication and energy savings. We look forward to what the future holds for the MidSouth service area. The possibilities that fiber internet service opens for our communities and schools are comparable to the life-changing impact that MidSouth had when it electrified rural communities in 1940. We are excited about this project, its progress and its potential to increase economic development in our area through continuing the evolution toward a smart power grid. If you are interested in fiber internet service to your home, visit to register.Īt MidSouth, we look forward to improving the reliable and efficient system that serves our members. This service-called Fiber to the Home-will become available as the fiber line is expanded and will be optional for members. Without changing the size or orientation of the fiber cable communicating with our electric infrastructure, MidSouth will be able to provide reliable fiber internet service to members’ homes at industry-leading speeds. Once the project is finished, not only will MidSouth employees be able to communicate more efficiently and reliably with every one of our devices, but members will benefit as well. We will provide notice to you when construction is set to begin in your area. Our plan is to connect fiber-optic cable to our entire electric system, including on the poles that are currently within our rights-of-way. This project started in mid-2018 and is progressing well. To make this communication possible, MidSouth is installing a fiber backbone cable. Key to achieving our reliability goals is clear communication between our devices. As technology advances, we continue to evaluate how we can make our distribution system more robust and smarter to provide more reliable electric service to our members. MIDSOUTH ELECTRIC CO-OP UPHOLDS ITS commitment to its mission to provide quality service at a reasonable price, bringing vital services to increase the quality of life and economic health in the cooperative’s service area.
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